Kenya Airways will issue refunds for eligible tickets within 21-30 business days for credit/debit card purchases, but please note that this does not include your own bank processing time. All Refund Requests are subject to the rules of ticketed fare, and fees or penalties may apply to your Refund.
 
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When it comes to refund policies, Kenya Airways does have established procedures in place. If you're looking for detailed information about their refund and compensation policies, I recommend checking out this helpful resource https://airadvisor.com/en/airlines/kenya-airways-refund-compensation. It's always a good idea to familiarize yourself with the specific terms and conditions related to refunds, as they can vary based on factors like the type of ticket you've purchased, the reason for the r...  more