QuickBooks can be considered a tax calculation software that helps users punctuate employee payroll and save records securely. But the software can randomly develop errors that aren’t convenient for the users. QuickBooks error 15225 develops while updating the payroll service and stops the process. If this error emerges in your QuickBooks and prevents you from downloading the updates, go through this blog to find out the causes of the issue and the methods to eliminate it from the system.

Take assistance from a QB representative available at +1 855-948-3646 to rectify the error quickly.

Reasons

The potential conditions that are suitable for the occurrence of this payroll error are mentioned below-

• Misconfigured settings of your browser or Windows may be blocking the connection to the internet.
• The update file was damaged due to lapses in the server connection while the download was in progress.
• Windows firewall has restricted some QB processes or program files that cause this interruption.

Solutions

The solutions mentioned below are effective against this error –

Solution 1- Add the Intuit Website as trusted sites in your Windows

QuickBooks might fail to update the payroll service if network connection issues occur on the system. The system might face trouble connecting to the internet if the browser settings in your Windows aren’t correct. The internet connection instantly breaks if the browser fails to recognize Intuit websites. This directly impacts the update process, and you receive this error code on your QuickBooks. An easy way to rectify the error is by manually adding Intuit-related websites as trusted sites in your Windows, as shown in the steps below-

1. Go to your Control Panel or Settingsusing the Windows Start
2. Click Internet Options in the control panel window.
3. Under the Security tab, click on the Trusted Sites option
4. Click the Sitesoption and enter *.intuit.com & *.quickbooks.com in the Add this website to the zone
5. Make sure the Require server verification(HTTPS for all sites in this zone option is not selected. 
6. Uncheck the Enable Protected modeoption in the next window.
7. Tap on Apply and further click Okto add the websites.
8. Reinstall QuickBooks on your PC.

If the error develops again and blocks the payroll update, try the next solution.

Solution 2- Ensure the TLS settings on your windows are set correctly

TLS settings can also affect the internet connection of your system. You must check that the TLS settings are configured correctly by using the steps below-

1. Open Run by pressing Windows+Ron your keyboard.
2. Type “cpl”in the command box to go to the Internet Properties.
3. Go to the Advanced tab and scroll down a little to find the TLS settings.
4. Mark the checkbox for TLS 1.0 and unmark TLS 1.2 and TLS 1.1.
5. Click on Apply and then
6. Reopen QuickBooks and try to install payroll updates again.

The payroll update issue will be fixed after using these methods.

Conclusion

This is the end of our blog discussing the causes of QuickBooks error 15225. The techniques to rectify the issue are also mentioned, which you can apply to resolve issues occurring during payroll updates in your QuickBooks.

If you still face an error during payroll update, contact a QB professional at +1 855-948-3646.

Also Read:- Why I'm Getting QuickBooks Error Code 557