QuickBooks allows sharing company files (financial data) with multiple users in an organization. However, the software can sometimes fall prey to issues while switching to the multi-user mode. This blog explains the reasons for QuickBooks multi user mode not working on a PC and the methods adequate to fix the problem. If your QBDT also develops issues while switching to multi-user mode, keep reading the blog to learn everything about the issue.
Get this issue rectified by a team of QB professionals by approaching them at 1.855.738.2784.
Reasons
You can face trouble setting up the multi-user network or accessing a company file if the QBDT fails to switch to multi-user mode. The conditions under which the software develops issues while using the multi-user mode are mentioned below-
- Hosting settings on the server computer and remaining systems (workstations) aren’t correctly configured, leading to a failure in the multi-user network.
- QuickBooks processes are blocked, and the software isn’t allowed to connect to other systems due to Windows Firewall restrictions.
- Database Server Manager stops running in the background when you attempt to host a data file.
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Solutions
You cannot access the data file in the workstations until the server computer hosts the data file in multi-user mode. You can resolve the multi-user mode issue and prevent the situation from escalating by applying the techniques given below-
Solution 1- Fix the QBDT hosting settings in all the systems
QuickBooks employs a multi-user network to connect multiple user systems and share financial data between them. To set up the multi-user network correctly, QuickBooks must run in multi-user mode on your server computer, and all the workstations should use the single-user mode to work on the data file. The server computer faces issues switching to the multi-user mode if the hosting settings are incorrect or another user opens the file in single-user mode. You can resolve the hosting issue using these steps-
- Go to all your workstations one by one and open their QBDT File menu.
- Click Utilities and tap Stop hosting multi-user Access.
- Move to the QBDT File menu on your server computer after configuring all the workstations.
- Tap Utilities and click Host multi-user access.
- Restart all the computers and open the data file on your server computer in multi-user mode.
If the software stills suffer from the multi-user mode issue, apply the following solution.
Solution 2- Scan your QB folder contents in Database Server Manager
QuickBooks DBSM plays a major role in successfully establishing the multi-user network and transferring data through it. The software faces trouble using the multi-user mode if the DBSM fails to process the QB folder contents. Use the following steps to register the data file on the network-
- Single-click the search panel and type ‘database.’
- Right-click the QuickBooks DBSM icon and select Run as Administrator.
- Under the Scan Folders tab, select the folder containing your data files in .qbw format.
- Click the Start Scan option and wait until your QB folder appears in the QuickBooks Company files found column.
- You can now access the data file in the workstations without any issues.
Conclusion
We have reached the completion of this blog which aims to provide the reasons for QuickBooks multi user mode not working on your computer. We hope you learned the techniques to fix the issue and will use them on your PC to set up the multi-user network without problems.
Speak to a QB Support representative at 1.855.738.2784 to counter problems you face while applying the solutions.
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