QuickBooks is a bookkeeping software that helps users maintain their financial records and file taxes at the end of the fiscal year. The software offers a subscription-based payroll service for paying employee salaries after deducting the tax amount. But the software can develop issues randomly, which affects its output. QuickBooks error 557 generally emerges while sending the payroll or updating the service. If you also bump into this error while using payroll in your QuickBooks, this blog is useful for figuring out the causes of its development and simple ways to fix it.

Resolve the error quickly with the assistance of a QB support team reachable at +1-855-948-3646.

Reasons

The reasons you fail to submit your payroll after the emergence of this error are mentioned below-

1. The subscription to your payroll service in QuickBooks has expired, and the software fails to recognize you as an authorized user.
2. QuickBooks has developed internal glitches due to damaged program files caused by a defective installation of the software.
3. QuickBooks fails to connect to the internet due to incorrect SSL settings in your Windows.

Solutions

The appropriate ways to get rid of this payroll issue from your QuickBooks are described below-

Read More:- How To Solve QuickBooks Error ps077 

Solution 1- Check your payroll subscription to ensure you are an active user of the service

A potential reason for this error emerging while submitting your payroll or downloading the updates can be an expired subscription to the payroll service. This happens if you miss the renewal date or there is some problem with the billing during payment. The software considers you unauthorized to use the service, and you’ll see the error code whenever you try to execute any payroll task in the software. You must check the status of your payroll subscription using the following steps-

1. Open your web browser and sign in as an admin user to the Customer Account Management Portal (CAMP) page.
2.  Select the service you are here for (Payroll) on the Manage your QuickBooks window.
3. Go to Products & Services and select the Payroll subscription option below.
4. If the service status below the blue toolbar is marked Cancelled, hit the Resubscribe option.
5.  When the Reactivate Subscription window appears, check that all the details are correct and click Save and Continue.
6.  Go through the billing information and subscription info before clicking Reactivate.
7. Click Got it! On the pop-up message, you see after the service is activated.
8.  Try updating or submitting the payroll After the service status is highlighted as Active.

If the error is still not removed, use the next solution.

Solution 2- Fix the installation issues that might cause the software to malfunction

You must take the help of the QuickBooks Tool hub to repair the internal issues that might occur due to a defective installation. Here’s how to use the QB tool hub-

1.  Go to the Installation issues menu of the QB tool hub.
2. Click the Run QuickBooks Install Diagnostic Tool option from the list and wait until the repair is complete.
3.  Reopen QuickBooks and send you payroll.

Conclusion

This blog aims to clarify the causes of QuickBooks error 557 that troubles users while sending the payroll or updating the service. We hope you take the approaches mentioned in the blog to use your payroll service in QuickBooks without any issues. Get in touch with a QB professional at +1-855-948-3646 if you face any problems while using the solutions.

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