At LUBI Pumps, we take pride in our commitment to customer satisfaction. We understand that even the most dependable equipment can occasionally encounter issues. To ensure that your concerns are addressed efficiently, we have devised a simple, step-by-step process for registering and resolving complaints. In this article, we will guide you through the process, enabling you to easily report issues and receive timely resolutions.
A Guide on How to Contact Lubi Customer Support Service When Lubi Pump Doesn't Work
Step 1: Contact LUBI Industries Service Department
To initiate the complaint resolution process, you have two convenient options:
1. Toll-Free Number: You can reach our service department by calling us at 98-2420-0800.
2. Email: Alternatively, you can send an email outlining your issue to service@lubipumps.com.
Step 2: Register Your Complaint
If you choose to contact us via the Toll-Free Number, one of our dedicated executives will assist you in understanding and documenting your concern. They will then proceed to register your complaint.
Step 3: Receive a Ticket Number
After registering your complaint, our system generates a unique Ticket Number. This Ticket Number is crucial for tracking the progress of your complaint and ensuring a timely resolution. You will receive this Ticket Number via a text message on your registered mobile number. Here's a sample message for your reference: