Quadrant Knowledge Platforms defines End-user Experience Management (EUEM) as a platform that provides tools and solutions for monitoring and managing an organization's endpoint devices and applications, focusing on endpoint telemetry and analysis. The insights derived from an EUEM platform enable organizations to formulate strategies that enhance technology experiences for employees. The platform facilitates the monitoring of device health and performance, granting IT teams complete visibility and the ability to troubleshoot and address issues. Additionally, it offers specific functionalities such as capturing, measuring, and analyzing digital employee experiences, including sentiment gathering, micro-surveys, employee experience score, analysis, and self-service portals. This comprehensive approach allows organizations to optimize and manage employee experiences effectively.

Embedded with technologies like self-healing bots, automation bots, AI, and ML, the EUEM platform aids in anomaly detection, real-time alerting, predictive analysis, and advanced automation and remediation. Furthermore, the platform supports integration with IT Service Management (ITSM), User Experience Management (UEM), Application Performance Management (APM) systems, and other third-party systems.

Download the Sample Report of Market Forecast: End-User Experience Management (EUEM)

Key questions this study will answer:

  • At what pace is the EUEM market growing?
  • What are the key market accelerators and market restraints impacting the global EUEM market?
  • Which industries offer maximum growth opportunities during the forecast period?
  • Which global region expects maximum growth opportunities in the EUEM market?
  • Which customer segments have the maximum growth potential for the EUEM solution?
  • Which deployment options of EUEM solutions are expected to grow faster in the next 5 years?

Strategic Market Direction:

Vendors are concentrating on developing EUEM platforms to support the maturing market, ensuring modern management and rapid time-to-value for customers. Investments are being made in advanced big data analytics, coupled with AI/ML technologies, for in-depth analysis of user interactions and device tracking, providing organizations with insights into patterns, correlations, and other variables to facilitate informed decision-making. Vendors are also emphasizing the maturity of EUEM governance by incorporating application security measures to prevent unauthorized access through automated remediation. Some vendors are expanding EUEM use cases by including risk mitigation, security implications, and other relevant aspects.

Vendors covered in this study:

1E, Absolute Software, Catchpoint, Citrix, ControlUp, HCLTech, Ivanti, Lakeside Software, ManageEngine, Microsoft, Nexthink, Raygun, Riverbed Aternity, Sematext, Tanium, ThousandEyes, vast limits, and VMware.

About Us: Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business, and Growth Advisory Services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner.

Website: https://quadrant-solutions.com/

Phone: (+1) 978-605-1066

Contact: ajinkya@quadrant-solutions.com

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