Customer Experience in Franchising: Why Consistency Matters
When you walk into a McDonald’s anywhere in the world, you know what to expect: familiar menu items, staff uniforms, store layouts, and a predictable highest standard of customer service. That is the power of consistency. In the world of franchising, consistency is not just important—it is essential for long-term success.
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https://franchisetoworld.com/customer-experience-in-franchising-why-consistency-matters/
