Integrating WebChat Into Modern Web Apps Web-based chat solutions provide businesses with a real-time communication tool that allows them to communicate with their customers or website visitors via their website. It is a chat application that is embedded in a website or web application and allows visitors to interact with a customer support representative or chatbot.

Source: https://www.narolainfotech.com/blogs/benefits-of-integrating-webchat-into-modern-web-apps/

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About Webchat and Benefits of Integrating It into Modern Web Apps
Web-based chat solutions can be used for responding to customer inquiries, providing technical support, and more. Here are some important benefits...