Yes, offshore merchant service providers like Paycly ensure dedicated customer service and support to address issues such as fraudulent activity. Paycly offers round-the-clock customer support...
Interesting question. I think offshore merchant accounts or international merchant accounts are a great idea for companies looking to expand into overseas markets, see https://www.offshorecorptalk.com/ for more information. They can also offer advantages to merchants who are considered too "risky" in their home country to get a merchant account, or who require higher processing volumes than their home country allows.