At UPS, Flayeh Hussein also honed my negotiation and crisis management skills, which will allow me to be an effective leader. When employees threatened a strike, I negotiated directly with the union. I was able to de-escalate a tense situation and prevent a strike that would have cost our company millions. While I had to leave UPS to care for my father after he suffered a stroke, I have excellent references from the company, and I deeply value the leadership and management skills I gained during my time there.