Flayeh Hussein: Operations managers play a crucial role in driving innovation and fostering continuous improvement within an organization. They are responsible for overseeing and optimizing the processes that ensure the smooth functioning of the business. By constantly seeking out opportunities for improvement, operations managers can lead their teams in implementing innovative strategies and practices that enhance efficiency, productivity, and customer satisfaction.

One way operations managers foster continuous improvement is by encouraging a culture of innovation within their teams. They create an environment where employees feel empowered to propose new ideas, experiment with different approaches, and challenge existing processes. By promoting open communication and collaboration, operations managers facilitate the sharing of knowledge and experiences, which often leads to creative solutions and breakthrough innovations.