QuickBooks Error H505 is a common issue that occurs when a user tries to access a company file that is located on another computer, and QuickBooks cannot establish a connection with the server. This error is part of the H series errors in QuickBooks, which are related to hosting issues.
Here is a step-by-step solution to fix QuickBooks Error H505:
Step 1: Check Hosting Settings
- Open QuickBooks on all computers.
- Go to the 'File' menu and select 'Utilities.'
- Verify that the host computer is set as the host in multi-user mode.
- If not, choose 'Host Multi-User Access.'
Step 2: Update QuickBooks
- Ensure you are using the latest version of QuickBooks.
- Go to the 'Help' menu and select 'Update QuickBooks Desktop.'
- Choose the 'Update Now' tab and click 'Get Updates.'
- Restart QuickBooks after the update is complete.
Step 3: Configure Firewall Settings
- Check the firewall settings on all computers.
- Add exceptions for QuickBooks ports:
- TCP: 8019, 56728, 55378-55382
- UDP: 30301
- Restart the computers after adjusting firewall settings.
Step 4: Verify QuickBooks Services
- Press 'Windows + R' to open the Run dialog.
- Type "services.msc" and press Enter.
- Locate and double-click the 'QuickBooksDBXX' service (XX represents the version).
- Set the startup type to 'Automatic' and click 'Apply.'
- Start the service and click 'OK.'
Step 5: Check Hosts File
- Open the hosts file on each computer:
- C:\Windows\System32\Drivers\Etc\hosts
- At the end of the file, add the server's IP address and name.
Step 6: Use QuickBooks Database Server Manager
- Install QuickBooks Database Server Manager on the host computer.
- Scan the company file folder and check the results.
- If the company file is not listed, click 'Add Folder' to include it.
Step 7: Test Connection
- Open QuickBooks on each computer.
- Proceed to the 'File' menu and choose 'Switch to Multi-User Mode.'
- Ensure all computers can access the company file without encountering Error H505.
Step 8: Contact QuickBooks Support
For more help, get in touch with QuickBooks Support if the problem continues. Give them a thorough rundown of the actions you took and any error messages you encountered.
By following these steps, you should be able to resolve QuickBooks Error H505 and ensure smooth multi-user access to your company file.
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Source by :- QuickBooks Error H505
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